faq

Frequently Asked Questions

We use only natural ingredients of a high quality; all are human grade. The ingredients we use are known to be beneficial to dogs and better for sensitive stomachs.

Our treats are designed to be part of a balanced diet and not your dog’s main feed.

As we have said, our products have been developed to enable us to provide our own dog, Mac, with treats. Like many other dogs, Mac is allergic to a great number of sources of animal protein. Although he can eat white fish, we wanted to provide him with treats that gave a different taste to the main food he eats. Thus enabling us, and other owners, to provide their beloved pets with some healthy variety.

We aim to get your order to you as quickly as possible without you having to pay extortionate postage costs. Wherever possible treats are dispatched by second class post in letterbox friendly packaging. As the treats are freshly made please allow 3 – 5 working days for delivery.

In short – yes! We do not have a shop to browse around so please place your order online or by phone. Once your order is ready we’ll get in touch and arrange a time for you to collect.

In the unlikely event that you are unhappy with the quality of the treats or the service you receive please get in touch using one of our many means of contact. Wherever possible we will endeavour to solve the problem.